We have a 2:30 PM EST cutoff time for orders to be processed on the same day. Any orders placed after 2:30 PM EST will be processed the next business day.

We strive to get your order to you as soon as possible, but please take into account these processing times when placing your order. Thank you for your understanding.

Freeze-drying or low-temperature drying is a preservation method that removes water from food, which can extend its shelf life. This process can keep food fresh for up to 2 years, making it a convenient option for long-term storage.

Freeze-drying involves freezing the food and then removing the ice crystals through a process called sublimation. This leaves behind a lightweight, crisp product that retains its shape, color, and most of its original nutritional content. When rehydrated, the food will have a texture and taste similar to fresh food.

Low-temperature drying, also known as dehydrating, involves removing water from food through evaporation. The food is placed in a dehydrator at low temperatures, which preserves the food's nutritional content and extends its shelf life. The dried food will have a chewy texture and a concentrated flavor.

Both of these preservation methods are effective in maintaining the nutritional value, texture, and taste of the food. They are also a great option for those who are looking for a more sustainable and easy way of preserving food.

Our superfoods are grown worldwide by small local farmers that have been farming organically and sustainably for generations. Here are a couple just to name a few:

• Maca Root from Peru
• Cacao from Indonesia
• Acai from Brazil
• Aronia from Poland
• Chia seeds from Guatemala
• Wheatgrass & Barley from USA

You don't have to worry about storing them in the fridge or freezer as our products can last for long periods of time at room temperature. Our products are packaged in BPA-free ziplock pouches for easy access and convenient storage.

We recommend keeping the products in a pantry at stable environment, away from direct sunlight. This will ensure that the products maintain their freshness and nutritional value for as long as possible.

If you placed an order but never received a confirmation email, there are a few things you can check:

• Check your spam or junk folder, as the confirmation email may have been filtered there.
• Make sure you entered the correct email address when placing the order.
• Send us an email to our customer service to inquire about the status of your order and to request a confirmation email be sent to you again.